--- title: "RAM Partners Case Study: 0.9 Increase in Star Ratings | Zumper" description: RAM Partners enhances their online reputation by automating illegitimate review removal, boosting star ratings and allowing teams to focus on other priorities. --- [![Multifamily marketing solutions powered by Zumper](https://multifamily.zumper.com/hs-fs/hubfs/Zumper%20stars%20-%20Navy.png?width=135&height=44&name=Zumper%20stars%20-%20Navy.png)Homepage](https://multifamily.zumper.com/?hsLang=en) - [Solutions](https://multifamily.zumper.com/?hsLang=en) - [Rental Marketplace](https://multifamily.zumper.com/ils?hsLang=en) - [Amplify for Google Business Profile](https://multifamily.zumper.com/amplify-gbp?hsLang=en) - [Local Listings Pro](https://multifamily.zumper.com/local-listings?hsLang=en) - [Amplify Social](https://multifamily.zumper.com/amplify-social?hsLang=en) - [Amplify Reputation](https://multifamily.zumper.com/amplify-reputation?hsLang=en) - [Case Studies](https://multifamily.zumper.com/case-studies?hsLang=en) - [Webinar](https://multifamily.zumper.com/webinar?hsLang=en) - [Blog](https://www.zumper.com/manage/resources/category/multifamily-resources/) [Get started](https://multifamily.zumper.com/case-studies/ram-partners-review-removal#get-started) - [Solutions](https://multifamily.zumper.com/?hsLang=en) - [Rental Marketplace](https://multifamily.zumper.com/ils?hsLang=en) - [Amplify for Google Business Profile](https://multifamily.zumper.com/amplify-gbp?hsLang=en) - [Local Listings Pro](https://multifamily.zumper.com/local-listings?hsLang=en) - [Amplify Social](https://multifamily.zumper.com/amplify-social?hsLang=en) - [Amplify Reputation](https://multifamily.zumper.com/amplify-reputation?hsLang=en) - [Case Studies](https://multifamily.zumper.com/case-studies?hsLang=en) - [Webinar](https://multifamily.zumper.com/webinar?hsLang=en) - [Blog](https://www.zumper.com/manage/resources/category/multifamily-resources/) [Get started](https://multifamily.zumper.com/case-studies/ram-partners-review-removal#get-started) #### Case Study # RAM Partners elevates their star ratings with Illegitimate Review Removal ![Carter-Haston Management](https://multifamily.zumper.com/hs-fs/hubfs/Carter-Haston%20Management.png?width=300&height=300&name=Carter-Haston%20Management.png "Carter-Haston Management") [Request a demo](https://multifamily.zumper.com/case-studies/ram-partners-review-removal#request-demo) ![Phones showing the impact of removing illegitimate reviews automatically to improve and protect apartment reputations](https://multifamily.zumper.com/hs-fs/hubfs/RAM%20Partners%20-%20Removal%20Case%20Study%20Phones.png?width=600&height=599&name=RAM%20Partners%20-%20Removal%20Case%20Study%20Phones.png "Phones showing the impact of removing illegitimate reviews automatically to improve and protect apartment reputations") ## The problem RAM Partners recognized the pivotal role star ratings play in their communities’ online reputation to prospective renters. However, the manual process of learning every platform’s terms and conditions and continuously identifying and flagging illegitimate reviews across each proved excessively time-consuming. #### The solution ### Automating the flagging of invalid reviews across platforms to better protect their reputation. Seeking a solution to the time-intensive challenge of managing online reviews, RAM Partners enlisted Zumper's Amplify Illegitimate Review Removal. This automated service streamlined the identification, flagging, and disputing of illegitimate reviews across prominent platforms such as Google, Facebook, Yelp, ApartmentRatings, and more. Through the systematic removal of invalid reviews from these channels, RAM successfully elevated their properties' - and their company’s - star ratings, cultivating a positive and attractive online reputation for potential renters. # Improvements using Amplify Illegitimate Review Removal 75.5K Reviews monitored 10 Sites 2.7K Invalid reviews removed +0.9 stars Avg. increase per property ![Jad Dersham](https://multifamily.zumper.com/hubfs/quote_headshot_Jad-Dersham.png "Jad Dersham") "Zumper’s Amplify Reputation has been a time-saving solution for me and my team by automating the process of flagging and reporting reviews that violate the policies of our top review sites...The best part is it will continue to monitor and remove these poor, invalid reviews as they come in so my team can focus on other tasks. Amplify \[Reputation\] is an essential tool in our quest for a great online reputation.” ![RAM Partners](https://multifamily.zumper.com/hs-fs/hubfs/quote_PMC-logo_RAM.png?width=90&height=90&name=quote_PMC-logo_RAM.png "RAM Partners") Jad Dersham Director of Digital Marketing and Reputation at RAM Partners, LLC #### See what automed illegitimate review removal can do for your online presence Source: Amplify Repuation Platform: August 2023 - July 2026   [![AI-powered property marketing by Zumper](https://multifamily.zumper.com/hs-fs/hubfs/Zumper%20stars%20-%20Navy.png?width=111&height=36&name=Zumper%20stars%20-%20Navy.png "AI-powered property marketing by Zumper")](https://multifamily.zumper.com?hsLang=en) - [Solutions](https://multifamily.zumper.com/?hsLang=en) - [Case Studies](https://multifamily.zumper.com/case-studies?hsLang=en) - [Webinar](https://multifamily.zumper.com/webinar?hsLang=en) - [Blog](https://www.zumper.com/manage/resources/category/multifamily-resources/)   © 2026. 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