Review generation
Never miss a chance to earn a review with automated review requests
Amplify Reputation
Protect and strengthen your online reputation with AI-powered review generation, responses, and invalid review removal. Backed by expert moderation, it helps your communities build trust where renters are making decisions.
Automated reputation management
Take control of your reputation on Google, Facebook, Apartment Ratings, Yelp, and more with our suite of reputation management solutions, powered by AI and expert oversight.
Review response
Earn renters' trust with relevant, automated responses to new reviews
Illegitimate review removal
Protect your reputation with expert-managed, AI-powered illegitimate review removal
Review listening
Gain valuable insights on your properties with AI summaries from real renter reviews
Proven results
75k
Reviews monitored
2,626
Illegitimate reviews removed
+0.9
Average star rating
"Zumper’s Amplify Reputation has been a time-saving solution for me and my team by automating the process of flagging and reporting reviews that violate the policies of our top review sites. It has helped us to increase many of our communities’ star ratings...across leading sites like Google and Apartment Ratings. The best part is it will continue to monitor and remove these poor, invalid reviews as they come in so my team can focus on other tasks. Amplify [Reputation] is an essential tool in our quest for a great online reputation."
Jad Dersham
Director of Digital Marketing & Reputation at RAM Partners, LLC
Source: RAM Partners Amplify Review Removal Case Study: Internal data: August 2023 - June 2026.
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Frequently asked questions
What is Amplify Reputation?
Amplify Reputation is Zumper's AI-powered review management suite of solutions for multifamily properties, combining automation with expert oversight to generate new reviews, respond to reviews, remove illegitimate reviews, and give insight into sentiment to build trust with renters online. Each solution covers a different set of review platforms, tailored to its specific goal.
What is Review Generation, and which platforms does it cover?
Review Generation automates review requests to renters on Google, Facebook, and Apartment Ratings, helping properties consistently capture new reviews without manual outreach from onsite teams.
What is Review Response, and which platforms does it cover?
Review Response automatically generates relevant responses to new reviews on Google and Facebook, combining AI with expert oversight so properties can reply promptly without an onsite team drafting each response.
What is Illegitimate Review Removal, and which platforms does it cover?
Illegitimate Review Removal identifies and requests removal of reviews that violate a platform's policies, such as fake reviews, spam, harassment, etc., across 17 review sites, including Google, Facebook, Yelp, and Apartment Ratings.
Can Amplify remove any negative review?
No. Amplify Illegitimate Review Removal focuses on reviews that violate a platform's policies, such as fake reviews, spam, or harassment. It does not remove genuine reviews simply because they're negative.
What is Review Listening, and which platforms does it cover?
Review Listening uses AI to generate summaries and insights from real renter reviews across 17 review sites, including Google, Facebook, Yelp, and Apartment Ratings, giving property teams a clearer picture of resident sentiment across their communities.
Is there a property-team approval step for review responses or removals?
No. Amplify Review Response and Amplify Illegitimate Review Removal are fully automated and managed by AI paired with a team of experts, so property teams don't need to review or approve each action individually.
Does Amplify Reputation include access to a dashboard and reporting?
Yes. Amplify Reputation includes its own dashboard and reporting, giving property teams visibility into reviews monitored, response activity, illegitimate review removals, and sentiment trends across their portfolio.
Does Amplify Reputation improve star ratings?
In a case study with RAM Partners, Amplify Reputation contributed to an average star rating increase of +0.9, alongside removal of over 2,600 illegitimate reviews. Individual results vary by property.